In 2021, I spent over 590 hours designing and delivering online events – from short, sharp half-hour tech demos to multi-day, multi-platform, multi-language conferences. I've learnt quite a few lessons along the way.

I love Microsoft Word. At its core, it helps us write down our ideas and share our work with others in a simple format. But it also has the power to do so much more than that - it can help us to bring order to a narrative, to write better and boost engagement and impact.